Unlike most software applications from CRM, ERP and Configurator vendors, WrightTools is both a client and browser- based selling system that is designed to improve the way a manufacturer’s traditional sales channels can sell; even complex products and services. Designed specifically for each type of sales channel - it can be used by inside sales, outside sales, independent sales organizations, distributors, alternative suppliers and business customers. WrightTools consists of two integrated (SalesTransact Suite and eInteract) applications and several robust add-on modules.

  • SalesTransact Suite, a collaborative quoting system, is used to manage the iterative stages of a sales transaction through the (quote to order pipeline) quote, negotiation and submission process. It automatically notifies the right parties (salespeople, customers, engineers, etc.) with the appropriate and timely follow-up information so the quoted business advances to approved orders as rapidly and accurately as possible. It also…
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    • Manages the collaboration with all involved parties
    • Provides rapid access to on-line product and pricing catalogs
    • Attaches all additional documents used in the sale
    • Makes complex quoting and estimating easy
    • Forecasts customer demand - even with external sales partners
    • Allows for portal sales of other suppliers of products and services
  • eInteract and Configurator+, an interactive expert system, is used in a question and answer format to successfully provide the advice, guidance and recommendations to help the sales channel attract, engage and successfully sell, up-sell and cross-sell customers, just as the most seasoned salesperson would. It provides the following decision support technology at your web site and client station in order to leverage your sales and engineering expertise:
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    • Provides an alternative to normal search capability when a different way to find something in 3 clicks or less is required.
    • Generates a faster and more flexible process for data collection when fixed forms seem cumbersome and not appropriate.
    • Helps in selling both products and services when you need to recommend to customers exactly the products they need.
    • Improves the accuracy of quotes and orders with a rules-based estimator, order-level configurator and product configurator.
  • Add-on Modules are used to provide for security, cash & credit card functionality, integration, data transfer, update utilities and an executive information system.
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Technology considerations
The WrightTools product line is based upon industry standard technologies such as Microsoft Windows 2000 Server, with the database running on either Microsoft SQL Server 2000 or Sybase Adaptive Server Anywhere 7.0.